Categories: UI/UX Design, UX Research & Strategy
Tags: Customer Experience, Persona Development, Product Roadmap, SaaS UX, User Journey, User Research, UX Strategy
User Journey Mapping – Unbeatable Product Strategy
Eliminate product guesswork with professional **User Journey Mapping** and persona development. We architect the psychological path of your users, identifying high-friction nodes and Elite opportunities for feature optimization.
Available Worldwide
Decode user psychology with an Unbeatable map to conversion and retention.
Turnaround
Strategic Lead: 5-8 Business Days
Quality Spec
Format: High-Fidelity Figma / Miro Exports
Rights
Full Ownership: Total Intellectual Property Rights
DELIVERABLES
Data-Driven User Persona Profiles (2-4 Core Personas)
Interactive User Journey Map (Current State)
Future State Optimization Blueprint
Empathy Map for Core User Segments
Pain Point & Friction Analysis Report
Strategic Feature Recommendations List
Source Files (.FIG / .PDF / .MIRO)
SCOPE: INCLUSIONS & EXCLUSIONS
Included
-
User Behavioral Research & Data Analysis
-
Stakeholder Interview Synthesis
-
Emotional Touchpoint Plotting
-
Channel & Device Context Mapping
-
Opportunity Identification for UX Improvement
-
Customer Success & Support Loop Integration
-
KPI Alignment (Linking UX to Business Goals)
-
Support: 7-Day Bug Fix Period
-
QC: 20-Point daWorld Technical Audit
Excluded
-
Live User Testing or Recruitment
-
UI Design or Wireframing (Available as Add-on)
-
Marketing Funnel Implementation
-
Backend Analytics Setup (GA4/Mixpanel)
-
Direct Code Implementation
REQUIREMENTS TO START
To ensure a smooth start to your project, we require the following items immediately after checkout:
- 1 The Brief: Automated intake form completion
- 2 Access to Existing User Analytics (if available)
- 3 Defined Business Goals & Product Vision
- 4 Target Audience Demographics & Hypotheses
- 5 Competitive Landscape Overview
- 6 Current User Support Feedback/Logs
Frequently Asked Questions
What is the difference between a persona and a journey map?
A persona defines *who* the user is; a journey map visualizes *how* they interact with your product over time.
Can you work with my existing research?
Absolutely. We can synthesize your current data into an Elite-tier visual framework.
How many personas are included?
Our standard architecture includes 2-4 core personas to cover your primary user segments.
Why is this better than just looking at Google Analytics?
Analytics tell you *what* happened; Journey Mapping tells you *why* it happened and how the user felt during the process.
Do you use AI to generate personas?
We use AI to assist in data synthesis, but all personas are grounded in real-world market research and strategic logic.

UX Research & Strategy